University of PhoenixMBA 530: Human Capital DevelopmentRiordan Manufacturing is a global plastics producer that is presently facing problems. Since the adoption of the changes made by Riordan in result to declining sales, they put one over had difficulty in takeing employees and maintaining satisfactory levels of employee morale, motivation, and overall ponder satisfaction. In order to raise these levels and increase profits, Riordan must list the underlying issues behind these problems for all their different employee demographic groups and spay its processes and systems in order to address these problems.
This wallpaper analyzes the current distinguish of Riordan Manufacturing and identifies pending problems and possible opportunities. Other companies are benchmarked to provide Riordan with examples of prosperous practices that were used in similar situations, which they can possibly simulate. This paper provides a problem solution proposal that will spread out Riordan the best possible suggestion for achieving their desired outcome.
Situation AnalysisIssue and fortune IdentificationRiordan Manufacturing, Inc. is a global plastics producer and a leader in the field of plastic injection molding. It has projected annual wage of $46 billion and its four facilities employ 550 people (Riordan Scenario, 2008). gross sales and profits over the past two years throw off been declining and as a result, Riordan has had to make many organizational changes.
They return adopted a customer-management (CRM) system and have changed the sales system of using single salespeople to using customer-focused sales teams.
The organizational changes have resulted in an increase of employee turnover and a decrease in employee morale. An annual employee survey that was recently conducted revealed a noticeable declivity in overall job satisfaction and satisfaction with wages and benefits and personal opportunity. In order to increase profit and retain key employees, Riordan must develop processes to enhance motivation in their employees and increase morale.
The future success of...
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